NEW CLIENT POLICY
New clients are always welcome! At the time of booking your first appointment, we require a $50 non refundable deposit to secure your hair appointment. This fee will be deducted from your total bill on the day of your appointment.
Please note that we require a minimum of 24 hours to cancel your appointment. Please understand that when you cancel your appointment within 24 hours of your scheduled time, we miss the opportunity to contact a client on our waiting list to fill your appointment.
We try our best to accommodate all clients. Thursday evenings and Saturdays are our busiest days so we recommend booking in advance to avoid disappointment however we do have a 'cancellation list' and if an appointment does become available, we will contact you.
COLOUR CORRECTION/HAIR EXTENSIONS POLICY
Prior to scheduling an appointment for colour corrections and hair extensions, we require a complimentary, no obligation consultation. A non refundable deposit is required to book your colour correction or hair extension appointment.